Privacy Policy

OneZero Profiles respects the right of its users and takes responsibility by keeping private data confidential. We pledge to provide security and safety for any data we receive and to store and use it in compliance with the current legislation and OneZero‘s User Agreement.

To find what data we collect and how we use it, please read our Privacy Policy.


When creating an Onezero Profiles account you provide personal information and agree to us collecting and processing your personal data by accepting the terms and conditions listed in our Terms and conditions and the Privacy Policy. Any provision of the current document is only valid on the Onezero Profiles website and associating resources.


To address our Customer Service, please contact us on [email protected] or OneZero Profile  Discord Server.


1. What Personal Data do we collect?

OneZero Profiles collects Users’ Personal Data on a voluntary basis and in compliance with current Personal Data protection legislation, including the General Data Protection Regulation (GDPR). Please review the following list of the Data we may request at certain stages of the sign-up proceedings or during your use of the website:


Information necessary to create an account:e-mail or social media profiles.

Data received in the course of your use of the OneZero Profiles website and services:Computer parameters and characteristics;

IP-address and geographic position;

Cookie files submitted by your browser;

Hardware event data including those of any malfunctions and your activity on the website; also your browser type, properties and language settings, date and time of a request and the URL used to access the website.

Information collected by the e-mail newsletter service provider;


We reserve the right to store payment information provided by the User in the course of actualizing transactions on the website in order to act on Guarantor and Transaction Safety provisions as per User Agreement. The term Payment Information includes only the payment amount, transaction date and number and contact details necessary to identify a payment.


We do not store data regarding your bank cards or any other payment system used by you to pay for services on our website.


Using this website, we collect personal data several times:

When you visit and browse website your IP address will be saved. It is necessary action to prevent fraud and in order to improve security and website performance.

Data will be erased after 9 months, because many payment systems, for example PayPal, require you to save this information and may request the data on the payments made.

When posting messages in a chat area all message history will be saved. It is necessary to provide the seller’s services, to improve the quality of services, and to ensure compliance with the rules for all parties.

If you create a new account, we will save the Personal Data provided by you: email, social network profile (if logged with Social Login), username.

If you change your profile, we will update the Data in our database

Data collected during the order placement procedure.

Currently, for the most payment methods there is no need to enter additional personal data other than that is provided during registration. However, for certain payment methods, if required by the payment system, the following data is required:

1. QIWI: phone number

2. VISA/MASTERCARD (through a payment gateway emerchantpay): Name, Surname, address, country, city, phone number, postcode


Additional Personal Data that you provide during the order placement procedure will be stored in our database.

We do not have access to your payment data (credit card, etc.), all transactions and payment data are well-protected, received and processed by certified payment systems.


User’s email address provided during the sign-up proceedings can be used to inform you on your order progress. It can also be used for password recovery or for any other instances where we are legally required to contact you. For emails that are sent from this website we are using Mailchimp. We will never use it for any marketing activities unless you subscribe to our newsletter.


All personal data of users is stored and managed in accordance with the Law on Personal Data Protection.


1. What Personal Data can be published on our website and in User Profiles?

To provide User interaction, only the following information is revealed for the public: your nickname, your Profile’s personal rating and reviews left by other Users, the total number of deals and the rate of successfully completed deals.


2. OneZero Profiles protects your Personal Data

We enforce a strict Personal Data Protection policy and provide the security of that data in accordance with the Personal Data Protection legislation. All Personal Data received by the website is stored in a separate, secure server and is processed automatically. Your Personal Data may only be accessed to provide services to you, and to improve the quality in compliance with the objectives listed in Provision 3 of the current document, provided all other means of data processing are impossible. All Overgear staff have undergone training and follow the informational security regulations necessary when working with Users’ data. We employ up-to-date means to prevent anyone from stealing or gaining unsanctioned access to your Personal Data. Nevertheless, in case our security system is hacked and Personal Data are stolen, we do not bear any material responsibility. Any payment operations are conducted solely through payment service providers’ secure gateways.


3. Users’ rights regarding their Personal Data and the website


Every OneZero Profiles User can correct their Personal Data provided during the sign-up proceedings or to verify their account. To do that, contact our Customer Service. If the Customer Services rules your claim legitimate and reasonable, your request will be granted.


Direct marketing

The processing of personal data for statistical purposes related to historical or scientific research

The processing of data for tasks in the public interest

The exercising of official authority invested in you

3.1. Right not to be subject to an automated decision.

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.


3.2. Right to lodge a complaint with a supervisory authority.

According to Art. 77 GDPR you have the right to lodge a complaint with a supervisory authority. If you believe that the processing of personal data concerning you is contrary to the GDPR, you have the right to complain to a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement, without prejudice to any other administrative or judicial remedy the alleged infringement.


OneZero Profiles staff follows the Personal Data legislation and has no right to change your Personal Data without your consent.


4. Disclaimer

OneZero Profiles Users are entitled to post content and links to outside resources. Their actions are regulated by the User Agreement, and our Customer Service monitors the adherence of its Provisions. For that reason, one of the measures taken by us to provide Users’ Personal Data security is upon detection deleting any user-posted links or content posing security risks for other users. We do not re-moderate any posted products or auctions and do not moderate Users’ online chats.


That is why we disclaim any responsibility and direct or indirect liability to the User in case they are subject to any damage or OneZero Profiles account data theft occurring when they follow an external link posted by another User on the website, in the online chat, in the comments or any associated resources.


OneZero Profiles is not associated with any external resource and is not obliged to repair any possible loss entailed by any action taken on an external resource.


Privacy Policy Changes

Our Privacy Policy may get changed or updated as our services develop and improve. Nevertheless, we pledge to respect the rights of OneZero Profiles Users. You can always learn about Privacy Policy updates on this page. The most important changes will be delivered to you via e-mail or website notifications, as well as via the OneZero Profiles Discord Server.

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